Costly Payment Processing Errors and How to Avoid Them

  • Oct 11, 2023
Pine Energy Pte Ltd

As we know, fraud is among the most common source of chargebacks, retailers cannot undervalue chargebacks resulting from personal payment processing mistakes. Merchants are normally liable for chargebacks that imply they can’t be pursued just after an incident through the representation process — the only way to stop them is to avoid being involved with them during the initial position.

The payment procedure encompasses several phases in which the retailer, payment processor, banks, and card service collaborate to confirm the cardholder’s name and confirm the authorization information to confirm that credit card transactions are safe, reliable, and accurate.

Payment Processing Errors

Currency Discrepancy / Imbalance

Merchants who perform purchases in several currencies must ensure that they’re using the currency form that the consumer chose to pay. This kind of error can result in several major issues.

Expired Card

Each purchase should include validated and verified the credit card’s expiry date. And if the card was reissued with the same bank details, failing to include the latest expiry date leaves the card vulnerable to future disputes.

Credit Processed as Charge

It is common to see that merchants perform an inaccurate kind of transaction by performing a credit transaction as a charge. This kind of error is called credit processed as charge.

Incorrect Amount.

The account holder will have the rights to challenge the payment as fraudulent if the payment does not fit the invoice which the consumer agrees to give. This is rarely a problem for electronic online payment systems, but it can happen when payments are personally entered—or altered without informing the user.

No Authorization

Acquiring permission for the purchase is among the most critical aspects of transaction management, however, it’s not unusual for retailers to choose to ignore approval due to some factors. If the contract is ever challenged, the merchant would have no legitimate protection.

What Can Merchants Do for Avoiding Payment Processing Errors?

Merchants have to know their acquirer’s payment processing guidelines and configure the interfaces and applications to request and apply all of the details necessary to confirm the regulations and receive proper permission.

Follow the given guidelines to avoid costly payment processing errors.

  • Always receive permission before making a transaction, and complete processing as quickly as possible, within the timeline provided.
  • While handling non-standard payments, like credits, take it carefully to make sure you’re using the appropriate transaction form.
  • If you need to restart a process that is already in progress, ensure to cancel it entirely to avoid repeated processing.

Final Thoughts

If you want to increase profits and develop a long-term relationship with the payment provider, it’s critical to offer the lowest deal possible. This includes making statements as soon as possible, evaluating processors, using the right transaction form, ensuring long-term service, and identifying a business that can respond quickly to your requirements while also evolving to your company’s progress.

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